If there are no driver-partners in the lot, trip requests will go to Uber driver-partners off airport property, based on proximity and other factors.Proximity to the terminal within the lot does not create an advantage for driver-partners or move you closer to the top of the queue.Some things to know about the driver queue: You will then be placed in a virtual queue where the first driver-partner to enter will be the first to receive a trip request.īased on the operating agreement with the airport, the waiting lot is located in the Cell Phone Lot (see map below). This means that, in order to receive a trip request, you need to enter the designated waiting lot, located within a zone. However, these trips work a little differently than other requests. It is easy to receive trip requests from riders leaving MLI Airport. Airports expect Driver-partners to follow the instructions of the airport staff.Īirport signage: Please follow all rules and posted signage in the staging lot and on airport property, including signage regarding access to certain parts of airport property. Ground transportation and airport security staff: Airport rules are as important as traffic rules. Please remember that driver-partners who improperly use the app and intentionally disrupt the service, including excessively canceling rides or asking riders to cancel rides, may lose the ability to receive trip requests to and from the airport through the Uber Driver app. Driver-partners can fill out this form to receive one by mail.ĭriver cancellations: Trip cancellations can take away from the great Uber experience that both riders and driver-partners expect.
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